black screen pxe-e61 error for inspiron n5050 windows 7

Its says none next to hdd... Now what?

Hi nombie88,

It appears to a hardware failure on the system, and it may require service.

Please share the system service tag with me in a private message, so that I can check the warranty and system details. 

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Hi nombie88,

Please run the diagnostics to confirm the hardware functionality. Here are the steps for it:

• Tap the F12 key on startup.
• Use the Arrow keys to highlight the Diagnostics option. 
• The Diagnostics starts running the quick test without waiting for user input.
• To select a specific device to test, you can tap the Esc key.
• Please make a note of any error message that appears on the screen, also make sure that you note down the validation code too.
• Once quick test completes, please run a thorough test on the hard drive by selecting the 'Thorough' under Test Mode option.
• Please make a note of end result of diagnostics.
   
  

I am having this same issue.   I've ran every check and it says it passes.   It shows the HD in the BIOS.    It will boot up with UEFI options, but will not boot normally...I have to hit F12 and do the UEFI to get the boot to work and when it does boot up all my information is still there.   The computer functions fine booting that way

I am having the exact same problem. What do i do?

Hi BrentMca,

Please share the System Model and Operating System installed. Also, perform the diagnostics to confirm hardware functionality following the steps shared in my initial reply. Check if the hard drive is getting detected in BIOS.

Please reply with the information, will take it further from there.

Hi vgupta01,

Please share the if you have performed the steps mentioned in my initial replies or not. Also, share the if the hard drive is getting detected in BIOS or not. Share the if you get any error message while running diagnostics.

Please reply with the information, I'll be happy to assist further.

After the memory diagnostics are over, I will check the bios settings and see if it detects the hard drive.

That should take 20-30 minutes from now.

After memory diagnostics is completed, I will reply back if the hard drive is detected in Bios or not.

I did diagnostics and I can see a check next to hard drive. Right now it is completing memory disgnostics. I did not understand how to do thorough scan on hard drive, because when I do thorough scan, it only scans the memory.

Hi vgupta01,

Thank you for sharing the information. Keep me posted with the results.

I have had the same problem in my Dell inspiron n5050.

Should I private email to you as well?

I have really important work on that laptop.

Sorry about the duplicate message.

Can I send a photo?

It is hard to tell if it recognizes the hard drive.

This is my Bios screen:

Image containing service tag removed per privacy policy>