1 Copper

blue screen appearence

in my dell xps 15 laptop blue screen appear and then shut down.please help me.

0 Kudos
1 Reply
Jim Coates
6 Gallium

Re: blue screen appearence

I think you are going to have to provide more information in order to get some help.

> Which exact XPS 15 model, XPS L501X or  502X?

> What operating system are you using?

> What program were you using when you got the BSOD?

> Have you tried to re-start the computer? I'm sure you have but you should provide these kind of details.

> Will it start?

> Have you tried starting in safe mode?

> Error messages?

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

0 Kudos