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bluetooth stopped receiving any files or photo from any device !!

i have DELL 5558 with windows 8.1 pro , my bluetooth was working very well but suddenly it stopped receiving any files or photos , i tried to find the problem in settings but seems nothing is wrong ! i don't receive any notification that there's a files trying to be send to me ! my mobile is paired with the laptop and am turning notification of the bluetooth on ! any help what can be the problem and how to fix it ??

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