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MLLapan
1 Copper

dell 5558 shuts down unexpectedly

dell laptop shuts down unexpectedly. memtest 8h passed, intel cpu test passed, hd tune test passed, dell diagnostic long test passed. heaven gpu test 1h passed on 58c. what should i do, to return it on warranty on service repair?

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Community Manager
Community Manager

RE: dell 5558 shuts down unexpectedly

Hi MLLapan,

Thanks for posting.

Apologies that your computer is not responding as expected. Since you've already run diagnostics, please contact Tech Support for troubleshooting.  Thanks. 


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
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