hankypankydell
1 Copper

dell expiron M5030 seven beeps when booting, screen black

hello.

i own a dell expiron M5030. it is a year old.

when i tried booting it this morning all i got was 7 beeps and this in an endless loop. no image, no screen.

what can i do?

i purchased it jan, 1, 2011 and i love my dell, i got all my work on it and depend on it, also have no access to a new one right now.

is there anything i can try apart the RAM which is fine, i tried it on another computer and it works fine.

please help.

i am registered with dell and if you need any other data please let me know.

regards,

Harry

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20 Replies
Anonymous
Not applicable

Re: dell expiron M5030 seven beeps when booting, screen black

Hi,

Welcome to the community

Inspiron M5030 right? 7 beeps means processor failure. When was the last time it was working? Did you install any software or hardware? If this is under warranty Dell can replace parts. Feel free to add me as a friend and send me the service tag.

Regards,

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sjcroft
1 Copper

Re: dell expiron M5030 seven beeps when booting, screen black

I have the same make and model laptop with exactly the same issue. My warranty ran out on 7th March 2012. Does processor failure mean I will lose all my data? Can it be fixed and if so is it a costly procedure? Thanks. 😞
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Anonymous
Not applicable

Re: dell expiron M5030 seven beeps when booting, screen black

Hi,

Welcome to the community Sjcroft

Processor failure will not erase your file or documents. Everything is on the Hard Drive. This can be fixed by processor replacement. Actually this will cost you some money. Sometimes it will be more practical to buy a new computer instead of having a CPU replacement. Just transfer your files from the old computer to new. To do this you have to remove the hard drive (this is the manual http://dell.to/KmoE3c ) then you can put the hard drive in to enclosure (example: http://bit.ly/IdGMwz )

Regards,

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LaneeB
1 Copper

Re: dell expiron M5030 seven beeps when booting, screen black

Wow. I have the same exact problem. I've only had this laptop for a little over a year. Just last month I had to replace the hard drive. So disappointing. This sounds like a defect and a warranty shouldn't be needed to get it repaired. I will not suggest this product to any friends or family.

Sincerely,

Lanee B.

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jimdown
2 Bronze

Re: dell expiron M5030 seven beeps when booting, screen black

My previous reply has been deleted for some reason. Perhaps it is because like Lanee B I have suggested this fault is a product defect and should warrant a recall from Dell. I have requested an address where I or my solicitor can write to Dell and to date have not recieved a reply. 4 people on this thread and at least 3 others on a removed thread are all complaining about an identical failure in an identical product bought at around the same time.

7 we know of and Dell do nothing but remove posts and refuse to give a correspondance address ? What is being hidden ?

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jimdown
2 Bronze

Re: dell expiron M5030 seven beeps when booting, screen black

Re above another report same thing en.community.dell.com/.../20104945.aspx

8 Laptops bought early 2011

8 Identical Failures

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Bobkc
1 Copper

Re: dell expiron M5030 seven beeps when booting, screen black

Make it 9. I bought in Dec 2010, it died 5/13/2012. Does anybody know where we can buy a replacement cpu?

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peeg09
1 Copper

Re: dell expiron M5030 seven beeps when booting, screen black

Make it 10...I bought mine in September 2010...I spent £399 just for this just to work 20 months....6 months after buying it the screen needed replaced...11 months after purchase the battery needed replacing...thankfully both those were done under warranty...This is just ridiculous! My previous laptop last me 5 years...I'll never buy Dell & will be suggesting to others not to 

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7- Thorium

Re: dell expiron M5030 seven beeps when booting, screen black

How you use a Battery can directly affect how long it lasts.  Keeping the battery at 100 percent in a hot environment can kill a battery faster than cycling 300 times.


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