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K1p
1 Copper

dell inspiron 11 3000 goes to black screen with cursor

During the boot it goes to black screen with the cursor !

diagnostic  test show pass to all

Did the same think with USB recovery!

Any Idea

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1 Reply
Saltgrass
4 Ruthenium

RE: dell inspiron 11 3000 goes to black screen with cursor

The black screen has what type of cursor?  One you can move around or a blinking single line in the upper left corner?

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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