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dell inspiron 1464 bios update help.. PLEASE VERY SEVERE.
.i own a dell inspiron 1464 laptop.bought in 2011 .i was running the dell diagnostic utility recently and it asked me for a bios update.i let it install the new bios because it was trusted and directly downloaded from dell website.it installed successfully but then the laptop started overheating in just 5 minutes after reboot.. getting stuck all the time.. browser,games,explorer,videos what not everything is messed up due to overheating .. i tried flashing the older bios version but it is not allowing me to install saying i already have the latest bios.. PLEASE HELP. i am posting this message too with great difficulty.
DELL-Appu S
3.1K Posts
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May 3rd, 2013 02:00
Hi Raghubabu1961,
I understand it could be upsetting not to be able to use the computer properly. It seems that you ran the diagnostics using Dell Support Center. If yes, I would suggest you to run the on-board Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu. Please refer to the link if any error code shows up http://dell.to/17hZikk.
Please reply if you have any questions.
raghubabu1961
3 Posts
0
May 3rd, 2013 03:00
i ran all the tests using dell support center and they are all working well.it is just the problem with bios update.. i have checked on the internet as well.this problem has been seen in other dell 1464 users too.. i saw too many posts on the internet without answers.the hardware is working properly according to the support center.anyway i will aslo do the boot diagnostics and reply again in a while.but please do check if there is a way to downgrade the bios.
raghubabu1961
3 Posts
0
May 3rd, 2013 07:00
i ran all the diagnostics from boot. couldnt find any problems or errors..came clean.what now :(
DELL-Sundeep B
874 Posts
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May 6th, 2013 14:00
Hi raghubabu1961,
I am replying on behalf of Dell Appu S. Generally, BIOS update does not result into overheating issues. I would suggest you to observe the computer in safe mode and check if the overheating issue persists. You may follow the steps below to start the computer in safe mode :
Please reply with the findings. will take it further from there.