When do you get the error message (after Dell logo appears/before Dell logo appears? It might be the system password. If you get the error message exactly after Dell logo, you may send the system details so that I can assist you further.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Please reply if you have any questions.
Thanks & Regards, Appu S #iworkfordell To know more about Dell’s Product Support, Drivers & Downloads, Orders & Dispatch status -> choose your region USA, India. For Dell Support Videos, click Here.