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MTECHPRO
1 Copper

dell latitude e5520 boot screen frozen

i have latitude e5520 i5 ,and it got a problem , when i turn on the pc the circular dell logo picture get frozen and i cannot enter the bios settings , i tried to remove the battery -check out the ram -removing the hard drive but with no result

please help if someone run into a similar issue

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2 Replies
LSUFAN51
5 Rhenium

RE: dell latitude e5520 boot screen frozen

I'd suggest you try the F12 (Diagnostic) key. Please click on link below:

https://youtu.be/WDpvQ3qwy1c

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LSUFAN51
5 Rhenium

RE: dell latitude e5520 boot screen frozen

Also,

Reseat hard drive again but this time, before you replace hard drive into system, press the 'Power On' button for 15 seconds to discharged Status Flea Power.