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December 30th, 2016 13:00

dell latitude e5520 boot screen frozen

i have latitude e5520 i5 ,and it got a problem , when i turn on the pc the circular dell logo picture get frozen and i cannot enter the bios settings , i tried to remove the battery -check out the ram -removing the hard drive but with no result

please help if someone run into a similar issue

4 Operator

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6.4K Posts

January 2nd, 2017 14:00

Also,

Reseat hard drive again but this time, before you replace hard drive into system, press the 'Power On' button for 15 seconds to discharged Status Flea Power.

4 Operator

 • 

6.4K Posts

January 2nd, 2017 14:00

:emotion-2:

I'd suggest you try the F12 (Diagnostic) key. Please click on link below:

https://youtu.be/WDpvQ3qwy1c

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