Ancio53
1 Copper

dell latitude e7470 biometric scanner

i'm having trouble figuring out how to set up my fingerprint reader for log in and needed some help doing so.

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3 Replies

RE: dell latitude e7470 biometric scanner

Hi Ancio53

Thanks for writing to us.

Please click on the below link and chose your operating system and go to security . 

Install the control vault drivers and during installation  follow the onscreen instructions which will guide you to register the finger scans. http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e7470-ultrabook/drivers

and the below is the guide on the instructions.

https://www.dell.com/Support/Article/us/en/19/SLN155141

Regards

Hema

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: dell latitude e7470 biometric scanner

Hi we are awaiting your response

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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durandm
1 Copper

RE: dell latitude e7470 biometric scanner

Hello,

I tried to apply these steps. After installing control vault, I was requested to reboot. And now what...? The steps and file links just don't explain at all how to proceed further. Very frustrating...

Another very frustrating thing is the impossibility to search for a specific software on the dell download pages. You have to open all the categories one after the other...

MD.