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ABerlinger
Bronze

extended warranty not showing up in warranty status

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.

Thanks

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4 Replies
Rhodium

RE: extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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ABerlinger
Bronze

RE: extended warranty not showing up in warranty status

Purchased through Dell

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LSUFAN51
Rhenium

RE: extended warranty not showing up in warranty status

I'd suggest you contact Technical Support in the link below:

www.dell.com/.../Contact-Information

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RE: extended warranty not showing up in warranty status

Hi ABerlinger,

Thank you for reaching us here. I request you to share the system service tag, order number for the extended warranty, registered owner's name and email via private message so that I will have it checked right away.

You could send a private message by hovering the mouse pointer over my username and adding me as a friend.

Dell-Mohan G
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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