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August 19th, 2014 10:00

hard drive problem

my laptop always crashes and this blue screen comes up. It then restarts by itself! 

what can i do?:emotion-6:

ps it is not letting me attach an image of what comes up :////

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87.5K Posts

August 19th, 2014 10:00

Press F12 at powerup (or hold the D key) to get into the diagnostics.  Run an extended hard drive test.

If you need further assistance, please post the error that shows up, along with the model name and number.

5 Posts

August 28th, 2014 06:00

Thanks! :D 

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