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hi everyone,having problem in dell inspiron 15 i3
hi everyone,i bought dell inspiron 15 i3 laptop and i'm having very bad trouble.from my brand new laptop i here a bad sound and i think it's from my hard disk drive,is it usual sound in this laptop series??i need help friends.windows 8 is my using os,thank you..
DELL-Senthil S
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August 26th, 2013 02:00
Hi hansadasun,
I am sorry for the inconvience; when the noise is very frequent and continuous then there is a problem with the hard drive.
In addition try running the hardware diagnostics by tapping the F12 key on a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostics’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
http://dell.to/OUGnqT
Let me know about the progress.
hansadasun
3 Posts
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August 26th, 2013 03:00
well thank you for your reply .i ran the diagnostic test.it shows me there are no errors.bt i'm having my trouble still.
DELL-Senthil S
2.5K Posts
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August 28th, 2013 03:00
Hi hansadasun,
Please send me the system service tag or express service code through a private chat, so that I can help you further.
Click on my username select start conversation and send me the details.