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September 29th, 2013 19:00

inspiron 17r n7010 touchpad driver for windows 8

Hi i have installed windows 8 on my old laptop and have installed the driver from the dell website. however it does not support windows 8 gestures

where can i find the newer version as i cant seem to find it. The one on the dell site says release date 4/16/2010

This is a little weird since i have gotten it to work on an older inspiron 1545

7 Technologist

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7.1K Posts

October 3rd, 2013 22:00

Hi Chunyip ,

I would suggest you to uninstall the touch pad on the system again. Please follow the steps mentioned below to uninstall the touch pad.

1. Open the charms bar by moving the mouse to right top corner of the screen and in the search box, Start typing devmgmt.msc and then press enter.

2. Select the touchpad device under Mice and other pointing devices and right click on it

3. Now select properties.

4. In the properties window, under Driver tab, click on Uninstall button.

5. Check “Delete the driver software for this device.”

6. You want to delete the driver click OK.

7. After the uninstall finishes restart the system. Then reinstall the touchpad drivers using any one of the links below.

http://dell.to/1a4LtGp

http://dell.to/17zdZRV

Please let me know if this helps.

7 Technologist

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7.1K Posts

September 29th, 2013 22:00

Hi Chunyip, 

I would suggest you to install the Windows 7 Synaptics TouchPad driver in compatibility mode by using the link below. 

http://dell.to/1bldMFZ 

Download the R255591.EXE from the link above and double click on the file and extract it on the desktop in a folder. Look for setup file in the extracted folder. Right click ‘.exe’ file and click ‘Properties’. Click “install in compatibility mode’. Click on Application and select ‘Troubleshoot Compatibility’. Next, click on ‘Troubleshoot Program’. Click on Program worked in earlier versions of Windows. Click on ‘Windows 7’.Click on ‘Start the Program’. Do not hit ‘Next’ until the installation completes. Once the installation completes, click on ‘Next’.

Please let me know if this helps.

14 Posts

September 30th, 2013 07:00

hi thanks for the reply. I have tried this now but there is still no option to enable the windows 8 gesture such as "edge swipe"

7 Technologist

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7.1K Posts

October 2nd, 2013 09:00

Hi Chunyip ,

I would suggest you to update the system with the following driver and check if it fixes the issue.

http://dell.to/1br4FU6

Please let me know if this helps.

14 Posts

October 2nd, 2013 16:00

hi i have tried to install this. it says it is successfully installed but does not actually show up 

14 Posts

October 5th, 2013 07:00

thanks for your help. It worrks not

7 Technologist

 • 

7.1K Posts

October 6th, 2013 10:00

Hi Chunyip,

I would suggest you to reinstall the operating system on the system and reinstall the touchpad driver and check if it fixes the issue. Please refer to the link below for correct order for installing the drivers on the computer for issue resolution.

http://dell.to/18LnbPL

14 Posts

October 6th, 2013 15:00

sorry

Last post was a typo. I meant to write it works now. 

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