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August 21st, 2012 17:00

inspiron 600m

What operationg system is installed on this computer xp home or pro.

when booting from home icon it says could not start because of computer disk hardware config problem.

when i boot from pro it says   WINDOWS COULD NOT START BECAUSE FOLLOWING FILE IS CORUPT OR MISSING \WINDOWS\SYSTEM32\C_437.NLS

what is the best thing to do just get systems disk for this. but dont want to lose anything.

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2.5K Posts

August 22nd, 2012 06:00

Hi cjs92673,

As per your post, we understand that the system is not booting in to operating system.

Check if the HDD is detected in the BIOS. To go to the BIOS page, tap F2 repeatedly during start up. This will take you to a blue screen, which is your BIOS page. Once you are here, please check if the primary hard-drive is being detected.

If you see that the HDD is being detected correctly in the BIOS page, please follow the steps below.

Go ahead and run the Hardware Diagnostic using the following instructions,

1. Turn the computer off >turn the computer back on

2. At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.

3. At the one time boot menu press the down arrow key to highlight ‘Diagnostic’, then press Enter to begin the PSA diagnostics.

4. Please make a note of error codes listed.

If the Hardware test passes, go ahead and back up all the data so you can run the PC Restore to revert to factory settings.

support.dell.com/.../document

I hope you find this useful.

Do write for further assistance.

Thanks and regards,

Senthil S

#iworkfordell.

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