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December 5th, 2013 23:00

invisible recovery dell xps17

Hello everyone,
Sorry for my bad English!
I would like to factory ripristuinare of my xps17.
steps:
1 Boot the PC
2 I press the F8 key
3 rispristino operating system
4 of the screen there is no recovery of (I do not understand why?!)

how can I do at this point?

7 Technologist

 • 

7.1K Posts

December 6th, 2013 02:00

Hi jxay, 

Either the recovery partition is deleted or Integration between Windows startup repair screen and Dell Factory image is corrupted that is the reason you are not able to use the PC restore option. Performing manual reinstallation of operating system using the disc is the next ideal step.

Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check what can be done. To send a private message, click on my name and send private message.

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