keyboard backlight turning off

I have just bought a latitute E5550 which i'm generally happy with apart from the keyboard backlight keeps turning itself off which is really annoying

I can't see any way to stop this anywhere, i could live with it if it wasnt such a short time but it's like 5 seconds

Found a setting in the bios which stops it from happening when it's plugged in but doesn't seem to be any option for when it's running on battery

anybody know how to sort this out ?

Its very annoying having to keep moving the mouse or something to actually see the keyboard all the time

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RE: keyboard backlight turning off


Thank you for writing to Dell Community Forum.

It is a default setting and cannot be changed when on battery.

It can only be changed when on AC adapter as you have rightly researched.

Do reach back to us with the service tag and email id on a private message if you have any further query.

To private message: please click my DELL-username and send me a Private Message

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
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