After my system boots up,the keyboard starts typing '*' on its own. After sometime the system is working fine. While this error is there i have to press Ctrl button to use my touch-pad also. When i took my system to a service center they told me that it is a bug with windows 8,they rectified it and again after 1 week the same problem again pops up. Please help me out in this.
Please follow the steps mentioned below to uninstall the keyboard and mouse from the device manager.
Also, I would suggest you to update the touchpad drivers on the system for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.
Also, I would advise you to download and install the ‘TouchFreeze’ software from the link below and check for issue resolution.
Please let me know if this helps.
I have installed the latest drivers in my system and I have already tried installing touch freeze in my system. It hasn't helped me in solving the issue .But surprisingly the system behaves weirdly at some particular times only. Any further inputs are highly appreciated.
Thanks for the quick reply.
I got my system with windows 8 preloaded genuine version. Can i get a windows 8.1 dell oem Cd to re install the OS in my system.
Kindly provide the inputs or the procedure for the same.
Even windows 8 cd is enough because of the system issues. When i search in internet,i can only find a link for US customers. Kindly guided me through the same.