Mattiullah
1 Copper

laptop won't post black screen

Hi I am experiencing a major problem with my Latitude E6410 laptop. When I press the power button the battery and charging light flash once and the computer makes a clicking noise. I used it yesterday morning and it was working fine, i had no error messages when it was running and it shut down like normal. I tried to use it last night and it just wouldn't turn on.

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6 Replies

RE: laptop won't post black screen

Hi,

Thank you writing to us!

This could be a hardware issue.Kindly make a not number of beeps.

Try to reboot the system in "safe mode with networking"and perform system restore.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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Mattiullah
1 Copper

RE: laptop won't post black screen

no beeps and no boot screen show only power button on for 3 Sec    

then alpha numeric scr lock leds on

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RE: laptop won't post black screen

Hi,

Thank you for your reply.

Kindly run complete diagnostics on the system .

Check if the system boots in safe more ,also private message the service tag to the system .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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Mattiullah
1 Copper

RE: laptop won't post black screen

system show black screen after pressing power button

so how i run diagnostics

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ieee488
5 Rhenium

RE: laptop won't post black screen

system show black screen after pressing power button

so how i run diagnostics

connect external monitor

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RE: laptop won't post black screen

Hi,

Thank you for your reply.

Kindly private your message the service tag to the system.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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