i have brand new dell m4600 laptop but i cannot get my data from external harddrives.
When i plug them into usb2.0 port "You need to format the disk in drive H: before you can use it. Do you want to format it?" message pops up.
But when i plug external harddrive to usb 3.0 port nothing happens.
I called technical support and they told me to reinstall windows.
i reinstalled windows and everything worked fine
Usb external harddrives worked.
Then i install fingerprint software called "access" that i downloaded from dell driver page
After i installed that fingerprint software i plugged usb external harddrives and same error again.
is there any sollution about this problem.
fingerprint hardware is working good i tested but i cannot use fingerprint now.