Unsolved
This post is more than 5 years old
1 Message
0
10419
my laptop wont stay off
im using the xps 17 windows 7 core i7
when I turn my computer off it start up again on its own, the only way I can get it to stay off it to hold the power button , any ideas what's wrong?
Dell-Rajesh R
3.3K Posts
0
July 25th, 2013 09:00
Hi geezer1916,
Refer the following link which has steps to resolve the issue:
http://dell.to/149PUuJ
Also, check the status in Safemode with networking. Restart the computer and tap F8 on Dell logo and select Safemode with Networking (Windows 7).Once the computer boots up, try to power off the computer.
Let me know the status.