n5010 15r not switching on

Hello Sun08,

I would suggest few steps would which would help us in isolating the issue further:

1. Please ensure that the battery is fully charged.
2. Remove the Battery & disconnect the AC Adapter from the system and hold the power button down for 5 seconds, to discharge “Static Flea Power”.
3. Re-seat the battery on the Notebook System and try to power on the system.
4. Remove the Battery from the Notebook system and try powering on the system using only the AC Adapter.
5. Please ensure that the Power Led on the AC Adapter is lit to ensure the functionality of the AC Adapter; also please try a Know Good AC Adapter if available.

Please let us know your findings.

thanks Allan D

I've tried your suggestions but nothing happened ....

Is the led light on the a/c adapter on before you plug it into the laptop?

Once you plug in the a/c adapter and press the power button on the laptop does the led light

on the a/c adapter go out?

hello dallascowboysworldchamps

Thanks for your advice but the led light doesn't go out even after pluging the adapter,

Hello Sun08,

Please let me know if you have tried turning on the computer with a know good AC Adapter. If not, please try and check how it goes.

hello Dell-Allan D

I've tried using another working adapter but nothing happened.

hello Dell-Allan-d

how can its DC in module be faulty when it is showing charging on light and also light doesn't go off after plugging charger cable into laptop ?????? Also i don't have warranty so can i get it repair from dell ,I can pay all the charges.also please tell me what can be the cost of repairing if possible

thanks

Hello Sun08,

Please contact our Expired Warranty Services (this is for US based customers) for the estimated price to get the computer repaired. 

Hope this helps!