Foques
1 Copper

need help.. missing DVD drive after windows restore

Good day.

 

I am working with an Insporon E1705 laptop.

It had multiple issues due to owner using P2P software, so we backed the data up, and just did a system restore via the restore partition.

 

All is working ok EXCEPT for the dvd drive.

It is nowhere to be found. It is not showing in device manager at all. There is no entry for DVD/CD drives. And, it appears, BIIOS stopped seeing the drive as well.

before the system restore, everything was working fine. I could boot from the disk, but not anymore.

 

any suggestions?

 

thank you.

3 Replies
Highlighted
8 Xenon

Re: need help.. missing DVD drive after windows restore

If the BIOS doesn't see the drive, reseat it (remove and reinstall it).  If it's then still not found, it's toast - replace it with a new one.

 

Highlighted
Foques
1 Copper

Re: need help.. missing DVD drive after windows restore

The drive is not an ejectable drive.

have to take the whole laptop apart. I thought of that.

 

the weird thing is that it worked ok before the system restore.

Now, even if I chose to use the selective boot option, it is not working.

 

Anyone else has any suggestions?

Highlighted
Foques
1 Copper

Re: need help.. missing DVD drive after windows restore

Issue resolved. thank you all.