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August 25th, 2011 15:00

please help - cannot access recovery partition after Win7 Install

Hi everyone,

I have a Vostro 1500 that came with WinXP

I tried Windows 7 for a while, and when I wanted to go back to WinXP I couldn't because the Win7 setup messed up with the original boot options and cannot access the recovery partition so the Ctrl-F11, or F8 or any other way to access the recovery option doesn't work.

Can somebody help me how to restore the computer to original factory state, I did not touch the other partitions when I was installing Win7, they are still there. And no I don't have the recovery disks.

Thanks in advance!

7 Technologist

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16K Posts

August 25th, 2011 16:00

Think installing from discs has stopped the recovery partitions from working. You need the disc, contact Dell to get one or buy a Dell XP disc from ebay.

2.4K Posts

August 27th, 2011 22:00

You can request backups here.

support.dell.com/.../backupcd_form

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