akhil24
1 Copper

problem to my lap

after the laptop is turned off the processor works . how to solve this problem help me plz..  i am using dell inspiron 3542 

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4 Replies

RE: problem to my lap

Hi,

Thank you for writing to us!

Can you please let us know what happens when you turn off the system.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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akhil24
1 Copper

RE: problem to my lap

When  shutting down display will turn off but the cpu fans anddvd drive is still remain working

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RE: problem to my lap

Hi,

Thank you for writing to us!

We would request you to update the BIOS .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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RE: problem to my lap

Hi,

Thank you for your reply .

Kindly update the BIOS on the system.

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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