after the laptop is turned off the processor works . how to solve this problem help me plz.. i am using dell inspiron 3542
Thank you for writing to us!
Can you please let us know what happens when you turn off the system.
DELL-Robin DSocial Media Support#IWork4Dell
When shutting down display will turn off but the cpu fans anddvd drive is still remain working
We would request you to update the BIOS .
Thank you for your reply .
Kindly update the BIOS on the system.