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14881

September 15th, 2010 15:00

problem with dell e1405 wireless adapter

Hi,

I have the e1405 laptop, recently I made a format to my computer, so now it's like new!!

but i have 1 BIG PROBLEM: I can't see the wireless adapter under device manager and 'cause of that 

I can't download a driver for that and the result is: I DON'T HAVE WIRELESS !!!!

Plz help...

Thanx.

4 Operator

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11.1K Posts

September 15th, 2010 16:00

If you formatted your computer, it wouldn't  run.

Did you do a factory restore or a re-install?

 

 

7 Posts

September 16th, 2010 01:00

why not ?

steps that I did:

1.format to drive c.

2.install new  XP.

3.install all dell's drivers beside wireless adapter.

Thanx for the help.

4 Operator

 • 

13.6K Posts

September 18th, 2010 06:00

Edit: sorry, posted in the wrong thread.

7 Posts

September 18th, 2010 06:00

Hi JIMCO,

Thanx for all the instructions, I will try it and let you know !!!!!

:emotion-2:

 

4 Operator

 • 

13.6K Posts

September 18th, 2010 14:00

raananv,

I am sorry, those instructions were for someone else who needed to install an audio driver. I posted in the wrong thread.

Is your problem that you don't know which wireless driver to download, or you know which one but it won't work? If the former, go to How to use the drivers & downloads website and go to Section 3 which explains how to find out what hardware is in your computer, then you can get the driver for it.

7 Posts

September 19th, 2010 01:00

Hi again,

I know which driver to download.., but it's not the problem.

My big problem is that I don't see the hardware in the device manager!!!

and 'cause if that, I can't install my driver. :((((

Thanx again for your help.

Raanan

3.8K Posts

September 19th, 2010 03:00

Hi Raananv,

I work for Dell, with the Social Media Group. I see that the wireless adapter is not detected in the device manager. The first thing to check in the Bios, by Press F2 at the Dell logo, and see if the wireless is turned on. If its still not detected, you may have to reseat the wireless card, you can follow this link to reseat the wireless card, http://dell.to/cn6CxY.

Let me know if this helps.

Thank you

Royan Smith

Dell Social Media Outreacher

7 Posts

September 20th, 2010 15:00

Hi Royan.

It work big timeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!!!!!

another thing that I want to share with u, since you work for dell.

As you know there is the Israeli branch of Dell, but I must point out that all the technical support just unbearable, you can not get them on the phone! Correct me if I'm wrong, but this company is built on personal attention, and the most terrible is that I'm from Israel !!!!!!
Anyway thank you so much on your help.
Good Day

2 Posts

October 10th, 2010 15:00

Hi Royan,

I have a similar problem and tried your suggest but the problem still there.

In device manager, I did not see a wi-fi comtroller.

There is an un-recognized network controller.

In reboot screen, it shows :Intel wireless" as wi-fi and enabled.

The minicard is WM3945ABG.

Any other suggestions? Thanks.

 

BTW, I have requested a system recovery CD a while ago.

They sent me a recovery CD for M051, not sure if it also works for E1405.

I had a few problems after system recovery using the CDs.

I fixed most of them, but got stuck on wireless.

 

Tianxi

7 Posts

October 11th, 2010 01:00

Hi Tianxi,

Did you try to you may reseat the wireless card, you can follow this link to reseat the wireless card, http://dell.to/cn6CxY.

This is the first thing that you have to do!!!!

Let me know if it work for you.

Good Luck

Raanan.

3.8K Posts

October 11th, 2010 06:00

Hi Tianxi,

I see that the wirless card is getting detected in the device device manager, but the driver is not installed correctly. If you have the drivers cd, go ahead and install the driver for the Intel 3945 card. You can also download the driver off our support site, by following this link http://dell.to/cdtNxV, please make sure you select the correct operating system before you install. Let me know if that worked.

 

Thank you

Royan Smith

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