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"Dell Factory Image Recover and DataSafe options" is no longer available

The partition where windows 7 recedes was formatted but the recovery partition is still intact.  How can I use the recovery partition to format this laptop without having  the "Dell Factory Image Recover and DataSafe" option 

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6 Replies
8 Krypton

Re: "Dell Factory Image Recover and DataSafe options" is no longer available

You'll need a Windows disc with the same version of Windows you had originally.  Then see

smsoftdev-solutions.blogspot.com/.../how-to-restore-dell-factory-image-when.html

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Re: "Dell Factory Image Recover and DataSafe options" is no longer available

That works when the original OS was VISA in my case it is Windows 7.

Thanks

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8 Krypton

Re: "Dell Factory Image Recover and DataSafe options" is no longer available

The same process will work for either Vista or 7.

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Re: "Dell Factory Image Recover and DataSafe options" is no longer available

But there is no tools folder in the recovery partition

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Re: "Dell Factory Image Recover and DataSafe options" is no longer available

Maybe need to unhide the hidden folders option from Folder options to view the hidden tools folder

Mark my answer as resolved if your issue is resolved

Best Regards,

VeejDeej

Endorse me: http://goo.gl/C3567
Dell user
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Re: "Dell Factory Image Recover and DataSafe options" is no longer available

I did unhide the hidden folder but still there is no tools folder... I really appreciate your help

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