Is anyone reading our messages? It's pretty irritating looking at the damaged beading on the laptop all the time. As Jules says, we'd appreciate any suggestion -- what kind of glue we can use to stick the beading with, or any other quick repair method.
Good luck this is a serious flaw with this model. Our company has had over 50 of them and I have had to send every single one in for repair for this issue. It's almost as if Dell doesn't test their design before pushing it to the market. Stay away from the XPS12 as well we have had 10 of them and have had to replace the SSD in all at least once within 6 months of purchase.
For all us folks who are off of warrantee, seems like a waste of time and change out the part. A spot of glue should do the trick. The question is which one?
For all us folks who are out of warrantee seems like a waste of money and effort for the tear down to make this simple repair. Good old MIT specs out glues applications: d-lab.mit.edu/.../D-Lab_Learn-It_Adhesives.pdf. Our situations seems to be glass, rubber, and heat. That narrows it to just reactive glues, namely epoxy. and silicone. Both block water which seems desirable in this application. Silicone, though, is shown as 2mm thick - leaves epoxy. It names the following as Common brands: Loctite, Devcon, JB Weld, Titebond, 3M Scotch - Weld
okee doke - for us diy: Devon 2-ton epoxy is holding it but if I did it again I might use a different glue. The packaging states "Does not bond to polyethylene or polypropylene plastics." The edge thing is probably one of these plastics. I did a test and put a drop on the edge to see how well it bonded to the plastic. It held pretty good but with enough pressure it broke loose clean of the edge.
Regarding the cause of this some have speculated that it is a heat issue. I noticed though that when I adjust the screen angle, often this is the exact location where I make the adjustment. So it could a use issue, namely the thumb in the wrong location.
Devon glue did not work.
Super Glue worked well. The plastic edge is not PP or PE plastic based on the density test. The plastic edge sinks in water whereas PP and PE do not.