pirast_
2 Bronze

screen turns off- and on if PSR is enabled on Latitude E7450

I have the problem that if Panel Self Refresh (PSR) is enabled in the Intel driver settings, which is the default setting, my panel (B140HAN01.1) switches off- and on every few seconds (when not using the computer). When PSR is disabled, the issue does not appear. Nevertheless, I would like to use PSR to have a higher battery life, so the issue should be fixed. I already swapped the display test-wise without success.

heres a video of the issue:  first: PSR enabled -> problem appears, then: PSR disabled -> no problemhttps://photos.google.com/share/AF1QipPzVLFIQoWK9gGREzp2CWNoz2QWo5RoYekCvMCQAGQUTPNMp-d2J_4tqWgtavXU...

is this issue known to dell and are you working on a fix?

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Community Manager
Community Manager

RE: screen turns off- and on if PSR is enabled on Latitude E7450

Hi priast,

Thanks for posting.

Here is some information regarding your issue: http://dell.to/2mOLr5K


Dell-Robert P
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