jobi joseph
1 Copper

shutdown problem

laptop gets restarted automatically after shut down.not able to shutdown properly.

every time i have to swich it off.please help.

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1 Reply
Moderator
Moderator

Re: shutdown problem

Hi Jobi,

Welcome to the Community. A hardware device might be keeping your computer awake. USB flash drives and USB mice are common devices that can keep your computer awake.

To prevent a device from waking your computer. Click on start, right click on computer, click on properties, click on device manager.In the list of hardware categories, find the device that you want to prevent from waking your computer, and then double-click the device name. Click the Power Management tab and then clear the Allow this device to wake the computer check box. Click OK.

Also check the below thread.

social.technet.microsoft.com/.../08c44326-01ef-4287-8d25-7e3b475a1570

Thank you

Royan

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