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jon_dell
1 Nickel

start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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My problem is

I click START >Shutdown and have to wait and wait forever (3-5minutes) for the final prompt to either restart/shutdown/log off.Its is real annoying.

I am using a 2007(bios) Latitude Dell 520 laptop (purchased second hand).  I've had this problem from day one (the laptop was actually on when the seller handed the laptop to me).

Wondering why its so slow between shutdown and the next step (final prompt to either restart/shutdown/log off). What is the problem and how to solve it?

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Dell-Rajesh R
5 Tungsten

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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Hi jon_dell,

Try to do a clean boot which can resolve the issue.

Below steps would help you clean boot:

Click Start, type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Configure Selective Startup options:

  1. In the System Configuration Utility dialog box, click Selective Startup on the General tab.
  2. Click to clear the Load Startup Items check box.
    1. Note The Use Original Boot.ini check box is unavailable.
  3. Click the Services tab.
  4. Click to select the Hide All Microsoft Services check box.
  5. Click Disable All, and then click OK.
  6. When you are prompted, click Restart.

Run SFC scan Now:

1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are  

prompted for an administrator password or for a confirmation, type the password, or click Allow.

2. At the command prompt, type the following command, and then press ENTER: sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

Also, check if the issue persists in safe mode with networking. Restart the computer and tap F8 on Dell logo and select Safe mode with networking. Now try to shutdown the computer and check if it takes same time to shut down.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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jon_dell
1 Nickel

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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For SFC scan  to work you need Windows XP discs which I don't have since I purchased this dell second hand without Windows XP discs.

However msconfig>System Configuration Utility solved the problem with slight variation at the end. That was a very quick answer by Dell team. Thank you Rajesh.

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jon_dell
1 Nickel

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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I spoke to soon. I am still having the same problem.

I followed your instructions using msconfig>System Configuration Utility, but what I found was that the Intel PROset wireless beam icon at the lower far right of the desktop (near the time) was nowhere to be seen if I had Selective Startup checked. I had to select Normal setup again from System Configuration Utility, with Load Systems checked to get back my Intel PROset wireless beam icon. Start>shutdown>shutdown/restart in fact worked fine and solved the problem but about an hour later I decided to check it again (Start>shutdown>shutdown/restart) and I realised I still had the same problem.

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9 Rhodium

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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Given the age of the system, a thorough hard drive diagnostic is in order:  F12 at powerup - run the extended, not just quick, test.

If it passes, purchase a copy of Windows and do a fresh install.

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maxd
4 Ruthenium

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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Given it's a business machine perhaps the pagefile is being cleared at shutdown.

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jon_dell
1 Nickel

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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How do I stop the pagefile from being shutdown ? How do I access the pagefile ?

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maxd
4 Ruthenium

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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If you have run the diagnostics as suggested you can see if a registry edit will fix your problem. Realize that you can 'kill' your notebook setup if something goes wrong since you don't have a Windows cd to do a 'clean install' of the operating system. If you stick exactly to the following steps there is only a small risk of that but *there is* a risk.


1.Go to Start|Run and enter this command: regedit

2.When Registry Editor pops up highlight (click on) "Computer" (at top of page). 

3. In menu click Edit and then Find.

4. Type in this (exactly): ClearPagefileAtShutdown

5. Check the boxes "Values" and "Match whole string only".

6. Click the "Find Next" button and wait til it's found.

7. Right-click on the highlighted value and select "Modify".

8. If the "Value Data" number is 1 then change it to 0 and clik OK. (If alreay set to 0 then this is not your problem so click "Cancel" and close the editor).

9. Close the Registry Editor.

10. Close all programs and shut down computer to see if fix worked.

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Dell-Rajesh R
5 Tungsten

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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Hi jon_dell,

Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.

Awaiting your response!

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

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jon_dell
1 Nickel

Re: start>shutdown>restart, is taking forever, very slow. Why? Dell 520 Latitude laptop 2007 model

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I don't want to risk using registry edit to fix my problem because I do not have the Windows CD with me if it so happens that registry edit 'kills'  my notebook setup if something goes wrong. Which is why I have not replied, since I am afraid to follow up on the suggestion to use registry edit.

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