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2 Bronze

sudden black screen

my laptop dell 15 7559 the screen goes black during working and speaker make noise if i was played song during working but the device still working the keyboard is lighted and i hear the cooling fans i bought it last august this problem apears randomly but i noticed this more when i am playing league of legends and happens with charger or not and i have to restart it from power button there are four cases after restart

first : starts normal

second : black screen with orange and white led which is in front of lap

third : strange screen colors

forth : blue screen

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5 Iridium

RE: sudden black screen

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I'm assuming windows 10 is on the system and I am also assuming you're able to boot into windows.....

I'd suggest you run Dell F12 Preboot Diagnostics tool to check hardware on computer. Please follow steps below:

1. Turn off computer and disconnect all peripherals - printer, flash drive, external drive, etc....).

2. Power on system, quickly start tapping the F12 key continuously. In boot menu, stroll down to diagnostic and then click on it. Report back any error code. Please click on link below:

Running Dell F12 Preboot Diagnostics - YouTube

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5 Iridium

RE: sudden black screen

Please, keep this in mind.....

Inspiron 15 5559 Specifications

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