Thank you for writing to us!
Are you talking about the BIOS password or the Operating system password.
If its BIOS password we would suggest you contact Delltechcenter on facebook or @Dellcarespro on twitter or you can call tech support .Also have the proof of purchase for the system .
If it is the Operating system password you can reinstall operating system .
Kindly private message the service tag and email address.
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