If the webcam is not working, I recommend uninstalling and reinstalling the webcam drivers.
To uninstall the Dell webcam central software, perform the following steps:
I have provided a link below to reinstall the webcam drivers.
Let me know the status.
Awaiting your response!
I am also having a similar experience. I uninstalled the Dell Webcam Central and ran the executable above to install the drivers. However, I still see no webcam in the device manager. I have enabled WIA and also restarted after installing the drivers. Do I need to reinstall the Dell Webcam Central Software?
Thanks so much.
Welcome to the Community,
Is the Webcam getting detected in Device Manager under Imaging Device?Have you tried installing Webcam Central?
Please post the exact issue you're facing with the Webcam,along with your full system model and Windows version.
Glad to hear someone!:) I check the device manager but it does not detected even I click on VIEW-SHOW HIDDEN DEVICES but i can't see imaging Device. Yes, i tried to install the webcam central,i get the driver on dell community but when i install it, this show me:
Windows version: I use windows 7 home basic
Hope that will help you
If the Webcam is not getting detected in Device Manager you may try running the Dell PC diagnostics as shown in this link (How to Run the Dell PC Diagnostics for Webcam Issues): lt.dell.com/.../lt.aspx
Note:Select Symptom,Webcam and run the test.
Post back the results.
Regarding the picture on your messenger try a different picture.If issue persists post back the name of the messenger service you're using.