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catakine
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xps M1340 2010

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hi since awhile my screen use to bother me when i tried to open it more or less then 90°...from time to time it use to close down and I had to close the lead and open it again verry slowly, under 90° to be able to see the screen that was acceptable to me untill this week when this trick didn't work and now my screen is black all the time what should I do? any ideea...any contacts inside...screen to change? is this a common problem? thanks for reply
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catakine
1 Copper

RE: xps M1340 2010

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hi Ravi

I couldn't perform LCD test but the laptop works ok with external monitor via HDMI connexion

I presume it's the cable, as you said

what should I do? how to change it or where?

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RE: xps M1340 2010

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Hi catakine,

It seems like the cable connecting between LCD screen and system board may be damaged or LCD screen is faulty.

Also, we will have to perform the ‘LCD BIST’ (Built in Self-test) on the computer. Please follow the steps mentioned below to run the “LCD BIST’.

  1. Turn of the computer.
  2. Press and hold down the ‘D’ key on the keyboard and press the Power button.
  3. You will see different colors on the LCD screen. Please check if the issue reoccurs on the screen.

In addition, please connect the system to an external monitor and check if the issue reoccurs.

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catakine
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RE: xps M1340 2010

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hi Ravi

I couldn't perform LCD test but the laptop works ok with external monitor via HDMI connexion

I presume it's the cable, as you said

what should I do? how to change it or where?

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catakine
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RE: xps M1340 2010

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could you help me with the part number for the cable?
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catakine
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RE: xps M1340 2010

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hi Ravi! could you help me further please?
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