I just have bought Dell laptop Inspiron 15R n5520. I got it delivered this morning. I red the instructions and did as it said. I connected the power adapter and pressed the power button. It seemed like laptop turns on but in the end all I got is white glowing screen and weird beep-beep sound. Laptop is already charging for hours and it still do not work... What should I do?
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Welcome to the Community,
Sorry to hear you're having trouble on this new system.Beep sounds can be used as Diagnostic indicator.Two beeps on this system model would mean No Memory (RAM) detected.It could be while shipping the RAM memory got dislocated from the connector port(which is right at the bottom of the system).
This is where the Memory RAM is located on the system :
Try disconnecting the AC Adapter,remove the Battery,press and hold the power button for 30 seconds.Reconnect both AC adapter and Battery.Turn on the system.If the issue persists and you continue to hear two beep sounds,you may need to reseat the memory (RAM),to ensure they are not loose.
You can refer to Owners Manual link below for steps to reseat RAM:
Let me know if you need more help,
Thank you for your answer. But I made a mistake. At first I didn't think that it matters how many beeps I hear. Laptop does exactly beeps. Does it changes a thing?
8 beeps indicates LCD failure.
Did you notice any physical damage on the package when it was delivered?
Private message me your system Service Tag number (its at the bottom on a sticker). To private message click on my user name,click start conversation.
I will check your system details and get back to you.
Ok, I will send you Service Tad number. And yes, package was damaged, but at first it was hard to spot. I will write to you more details in private message.
My dell inspiron 5520 have same problem but i am not sure how many beeps i here........ then after 3 days my laptop not starting, my father calling to dell customer care-- they said that motherboard is dead, and they (dell) tell me that will replace motherboard within 7 days......
(please try to understand my english, because my english is very poor)
Beep codes can be used as diagnostic indicator to isolate hardware/part failure.If your system is within warranty any part replacement is covered by the warranty.
If you need help in getting the status on the motherboard replacement please feel free to private message me your system Service tag number.To private message click on my user name and click start conversation.
Thanks for posting the link to the owner's manual. Strangely, the Dell support site says there aren't any manuals available online for my Inspiron 15R 5520.
The owner's manual you posted has good descriptions of how to replace hardware, but I don't see any beep code descriptions. Do you have a link to where the beep codes are listed for this model?
Hi DrDan T,
Welcome to the Community,
The computer might emit a series of beeps during start-up if the LCD cannot display errors or problems.
Please refer to this Beep code Overview:
|Beep Code Overview|
|1||BIOS ROM checksum in progress or failure||System board failure, covers BIOS corruption or ROM errors.|
|2||No Memory (RAM) detected||Memory or Memory slot failure|
||System board failure|
|4||Memory read / write failure||Memory failure|
|5||Real Time Clock (RTC) power fail||CMOS battery failure|
|6||Video BIOS test failure||Video subsystem failure|
|7||CPU Cache test failure||Processor failure|
Hope this helps,