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EmanM
Copper

Check if my DELL 5558 battery is original

Hi

I just bought DELL 5558 i7 labtop and the battery only lasts for 2 hours

I need check if it is original or not cause the new battery should stay 4 hours

Here is the ID of my battery please help

KR-0991XP-75507_5AQ-C0X3-A01

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RE: Check if my DELL 5558 battery is original

Hi EMANM,

Thank you for writing to Dell Community Forum.

Please update the BIOS to the latest available version from our Dell Support Site.

The above serial number is a valid Dell battery.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

DELL-Akshatha M
Social Media Support
#IWork4Dell
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