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Cracked screen. Help! [Dell Inspiron 15R (N5010)]
Hi!
I noticed now that something fell on my laptop last night and the screen is now cracked. I do know it cannot be fixed but it can be replaced.
Now I wonder, how much will it cost me and I have no real use of the warranty have I?
Also If you guys tell me to go back and speak with my retail seller, It is a little bit difficult since I live in Sweden and bought this laptop in Thailand!
I can't contact the swedish Dell either, because It says that my service tag is outside Europe.
Please help!
Thanks.
ejn63
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October 18th, 2010 10:00
The warranty does not cover a cracked screen - you can have the system repaired at the shop of your choice.
A 15" screen brand-new will run the equivalent of a couple of hundred dollars $US - plus whatever an hour's labor goes for where you are located.
MigThePlane
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October 18th, 2010 11:00
Thanks for the quick response!
I have found a site selling Laptop screen replacement - http://www.laptopscreenonline.com/dell-inspiron-n5010-laptop-screen-7493-p.asp
Do you think I could buy a replacement from that site? Is it legit?
ninosharudy37
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May 23rd, 2012 10:00
Could you give me the price and where to order the screen.
DELL-Geeta A
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May 23rd, 2012 15:00
Welcome to Dell Community Forum
Hi
Do not worry we will try our best to get the issue fixed. Since the system i purchased in thailand contact the following numbers for the support asap..They will definately help you out and let you know the exact price for the same.
Thailand|Thailand
0880-060-07
Monday - Friday
10AM to 11PM Local Time
Saturday
11AM to 5PM Local Time
Geeta
Dell Certified Community Specialist