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Ctrl + Home etc not working Dell Inspiron P69G
Hi
Just got the above laptop. Can't use Ctrl + Home or Crtl + End within Word (haven't tried elsewhere the computer is so new!). Any ideas?
Thanks
Suzan
DELL-Rishi
2K Posts
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August 21st, 2016 15:00
Hi SUZANH,
What is the exact system model?
If the home / end keys are located on the arrows or other keys, then try using ctrl + fn + home / end key and it should work.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
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August 21st, 2016 10:00
:emotion-2:
Secondly....
Type Ease of Access Center control panel onto [Cortana] search bar, stroll down to " Make the keyboard easier to use", and then uncheck "Turn on Sticky keys".
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
0
August 21st, 2016 10:00
:emotion-2:
I'm assuming you have windows 10.....
First, check if you have received latest windows updates are installed. Please press Windows logo key + R, type ms-settings:, and then select "OK'. In Settings, choose Update & security > Windows Update , and then select Check for updates. Install any available updates and restart your PC if required.
SuzanH
3 Posts
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August 22nd, 2016 05:00
Thanks, the machine is only three days old and all updates have been done.
Another user's answer works.
You need to Ctrl + Fn + Home or end.
So an extra key needed for something that was so simple.
SuzanH
3 Posts
0
August 22nd, 2016 05:00
Thank you. Although it's a bit odd to add an extra keystroke into something that is used so often.
Regards
Suzan
DELL-Rishi
2K Posts
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August 24th, 2016 04:00
Hi Suzan,
Thank you for the update.
Glad to hear that the other user's response has helped as well.
Since these machines are compact, they designed in this fashion.
Let us know if you have any other queries.