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BloodyRaven
Bronze

DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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Well done dell... You make an easy to upgrade model but expecting the user to dig into the internet to find one mounting bracket to fit?

I recently purchased 7567 the highest spec, expecting I could add hdd myself since the highest config does not include one. The shipment finally came after contacting online support for the past one and half week, I was ecited and with a brand new hddq aside I was ready to turn this machine a beaster beast. *** ya, the back lid was off, and.... There is no mounting bracketincluded in hdd slot. I tried looking into ebay but none was found.

Does anyone happen to know why Dell doing this and how this mounting bracket could be obtained?

Thanks!

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7 Replies
ejn63
Diamond

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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You need both a bracket and a cable -- they're generally not shipped in systems ordered without hard drives.  Probably the only source for a system this new is Dell Spare Parts.

1-800-357-3355

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jphughan
Diamond

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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As for why they're doing it, I assume it's because Dell doesn't include parts that aren't needed in order to satisfy the requested build, but yes I agree it would be nice if they included it as an end user upgrade flexibility measure.  But this thread here gives you the part numbers for what you need: en.community.dell.com/.../20006715

BloodyRaven
Bronze

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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Thanks my firend. I did watched videos prior to purchase and thought there will be one coming with it as the video does include one. Really appreciate your answer!

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BloodyRaven
Bronze

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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Thanks for the link! I will try contact Dell for this, and they really shouldn't do cheap thing like this Smiley Sad

Saltgrass
Diamond

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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My system, which I purchased a couple of months ago, came with the necessary hardware.  The hardware is a couple of brackets which would be screwed down to the HDD slot.  The SATA connection is a cable.

They may have changed their process or perhaps your need to contact customer service might have prompted them to ship the unit without that component available.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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jtommyj
Copper

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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Mine came with the cable and a Sammy  961 m.2'nvme  ssd which I was surprised to.see. I put a standard sized SSD in without a mounting.bracket and it's fine. Fits snugly and doesn't rattle around when I'm carrying it around.

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BloodyRaven
Bronze

RE: DISAPPOINTED. Dell inspiron 7567 highest config comes without hdd mounting bracket

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Oh, but I afraid the hdd will suffer

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