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Dell Inspiron 5423 14z ERROR
Hi there!
Today my laptop just turned off and beep a lot. I can turn it on, but my laptop is very slow...
I have Inspiron 5423 14z.
I ran a diagnostic, and It sad "the processor fan failed to respond".
Error code: 2000-0511
Validation: 98322
Msg: Fan - The (processorFan) Failed to respond correctly
I don't know what is the probelem with the fan It's working, but my laptop running slow.
Please help me!
Thank you!
ejn63
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October 25th, 2016 04:00
What pattern of beeps? Single? Two? Three between pauses?
If the processor fan has failed, the system will overheat rapidly - and slow down before shutting down. Depending on the beep pattern, you may simply need to replace the fan -- if that doesn't solve the issue, it's likely a mainboard fault.
Anonymous
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October 25th, 2016 04:00
Hi,
Thank you for writing to us!
The fan or the system board can be faulty as per the diagnostics and error code.Check if you are able to update the BIOS.
kindly private message the service tag and email address.
Thanks
Robin
user6789
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October 25th, 2016 07:00
Hi!
Thank you for reply!
Beeps: 5-1-1 (between pauses)
I have the latest BIOS.
And now I can see, the fan isn't spinning.
I think I need to take the laptop to the service.
Is it mainboard failture? Do I need to change the mainboard?
Thank you for the answers!
ejn63
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October 25th, 2016 10:00
It sounds very likely you do have a bad mainboard, yes.