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chrisr21
Copper

Dell Inspiron 7567 says no battery present but still works

Hello, 

I just bought my laptop 2 weeks ago and it has been saying that the battery wont charge since it isn't a genuine dell battery (which it is) but it would still charge. Recently that notification has been removed and now at the bottom right it shows no battery is present. Now I'm not sure if the battery is still charging because it still works even when I am unplugged. Any help would be appreciated.

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1 Reply
ejn63
Diamond

RE: Dell Inspiron 7567 says no battery present but still works

Since this is a new model, it is covered by warranty - contact Dell to have the battery replaced under warranty.

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