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plazaman91
Copper

Dell XPS 13 9350 won't Boot and not charging.

I recently bought this laptop, but yesterday it refused to boot.

The light on the charger is on, however when plugged into the laptop the light on the laptop does not come on.

I already opened the panel and unplugged the battery cable and plugged it back in but to no avail.

Is it now dead? I am still under warranty, but i need my laptop now.

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1 Reply
ejn63
Diamond

RE: Dell XPS 13 9350 won't Boot and not charging.

There's a short circuit somewhere in the system - it will need warranty repair.  If it's less than 21 days from shipment from Dell, you can also return the system for replacement.

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