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Dell XPS 15 9550 doesn't boot, 2 orange blinks 4 white
Hi.
I've been talking through Skype when Windows reported low battery state. I've connected the charger (checked- the battery was charging) and continued the conversation.
After a couple of minutes the laptop shut down and won't boot any more. When I press the power button the front LED blinks 6 times (2 orange blinks, 4 white ones).
Can anybody suggest what to do with this?
jedrzejchruscie
5 Posts
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May 29th, 2017 02:00
I had to replace the motherboard :(
Anonymous
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274.2K Posts
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October 25th, 2016 03:00
Hi,
Thank you for writing to us!
Kindly let us know if there any beep code and how many if any.This could be a hardware failure.
Private message the service tag and email address.
Thanks
Robin
jedrzejchruscie
5 Posts
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October 25th, 2016 11:00
Hi.
There aren't any beeps, just the LED blinking as described when I try to turn on the laptop.
Anonymous
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274.2K Posts
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October 26th, 2016 12:00
Hi,
Private message the service tag and email address.
Thanks
Robin
jedrzejchruscie
5 Posts
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October 27th, 2016 01:00
done
mattiacasar8
1 Message
1
December 10th, 2016 09:00
I have the same problem (dell xps 15 9550) can you please help me out?
Kastengel
10 Posts
0
May 29th, 2017 02:00
I have the same problem can anyone share their solution for this issue?
Kastengel
10 Posts
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May 29th, 2017 16:00
Thanks Jedz, now I have to go back to civilization,
edited:
my machine is now able to reboot, normally like as if nothing happens
going to see for the next few days whether the machine will fail to boot again or not