apisuchak
Copper

Dell XPS 16 distorted and flickering screen

i just got my Dell XPS this morning and it came with a flickering and distorted screen. Will i have to send it back or there might be a driver problem ?

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Re: Dell XPS 16 distorted and flickering screen

Hi Apisuchak,

Welcome to the Community. You can update the video driver using the below link, make sure to select the correct system model, operating system, and the video card on your system, before installing.  You can try connecting an external monitor and check if you see the same symptoms on the monitor.  If monitor looks fine, then its the LCD, if you see the same symptoms it could be the video card. Call Dell technical support to have the appriopriate part replaced.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&os=WW1&osl=en&Syste...

Thank you

Royan