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Dell XPS 9560 Screen - left side cooler and right side warmer

Hi,

I recently bought my Dell XPS 9560. My dell xps screen appears cooler on the left side and slightly warmer on the right side. It is not noticeable in any color but when I visit websites with a white background like google, I can notice that the right side is slightly warmer (yellowish) which is distracting. Any idea on how should I proceed with the issue?

Thanks

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3 Replies
ejn63
Diamond

RE: Dell XPS 9560 Screen - left side cooler and right side warmer

If "recently" is less than 21 days from shipment and from Dell directly, the best option is to contact customer support and have the system replaced.

If it's more than 21 days from shipment, the warranty will cover the display replacement, which is the only solution -- though if the system is new enough, you're better off having it replaced than repaired.

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chotumotu11
Copper

RE: Dell XPS 9560 Screen - left side cooler and right side warmer

Was your problem fixed ?? . What was the solution offered by dell ?

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RE: Dell XPS 9560 Screen - left side cooler and right side warmer

Well I just returned the laptop. They did not agree to replace the display so I used my free 2 week return period.

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