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amostan94
Copper

Inspiron 13-5378 Video streaming problem (Green screen)

Just after I purchased this inspiron 13-5378 (intel core i7) immediately after setting everything up and running smoothly, I tested it by watching a few videos on youtube. I noticed that videos just stop loading and the whole chrome browser just hangs for a couple 10seconds if i "jump" along the playbar too quickly/repeatedly. Then the video would just show a green screen and I have to reload the page to continue watching. Was a bit shocked since it was a new PC, and that other than that it is much faster than my previous laptops (which were admittedly quite old, 5 years or more old haha)

This still occurs occasionally for about a month now. It's really irritating so i decided to post here. Is there anything i can do to fix it? Is it a problem with this model's weak graphics card? Do i have to upgrade to a new one to resolve this? 

Sorry, I'm not really a tech enthusiast so i'm quite unknowledgeable about this things. Any advice is very much appreciated. Thanks a lot! (:

1 Reply
BikashGrg
Copper

RE: Inspiron 13-5378 Video streaming problem (Green screen)

same problem.

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