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Inspiron 14z 5423: poor audio quality/volume

I recently purchased an Insipron 14z 5423 running Windows 8.  I've generally found the sound quality coming from the laptop speakers (I have yet to try it with headphones or external speakers) to be mediocre-to-poor.  The volume is barely, if at all, inaudible with the volume slider set at under 50% (and not all that loud even when the slider is at the highest volume) and the sound is generally tinny and of poor quality.  I don't know whether there might be software fixes such as other drivers that might help (I downloaded the most recent version of the IDT driver), whether my speakers are defective, or whether this is just how the speakers on this system are.  If anyone has advice/insight, please let me know.

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6 Replies

Re: Inspiron 14z 5423: poor audio quality/volume

Hi dontstopbelieving,

Thank you for the update. Good to know that you updated the audio drivers. As mentioned in the post, I request you to check with external speakers or ear phones.  Revert with the status to assist you further.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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Re: Inspiron 14z 5423: poor audio quality/volume

Hello - I tried with external speakers and earphones and the sound is much better and louder.  The low volume and bad quality seems to be an issue that only occurs with the laptop's own speakers.

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Re: Inspiron 14z 5423: poor audio quality/volume

Hi dontstopbelieving,

Thank you for the update. Please send me a private message with the systems service tag to check the warranty and assist you further. Please click on my name and click Start Conversation to send me a private message.

Thanks and Regards,
DELL-Sujatha K
Dell Social Media and Community Professional
#iwork4Dell
Order Status
Download Drivers

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rdlcampos
Copper

RE: Inspiron 14z 5423: poor audio quality/volume

I have the exact same problem with sound quality and volume of my Inspiron 14. Can you please tell me what I need to do in order to fix it?

Thank you

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RE: Inspiron 14z 5423: poor audio quality/volume

Even i'm having the same issues with  my laptop and also there is a light in the third button from the left which is continuously blinking. What does that light mean?

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meghjeet07
Copper

RE: Inspiron 14z 5423: poor audio quality/volume

I have the same issue with my dell inspirion 14z 5423.

is there any driver available??

i thought its the manufacturing defect so continued came across the forum today .

can you help me

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