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Latitude E5470 running very slow

hi

we have the dell Latitude E5470, new, and its very unresponsive

Checked for malware / Antiviru, none found.

ran dell update, all updates installed.

windows updates installed also.

but for a new machine I5, 4GB ram, the "spinning whell" of microsoft is seen a lot, a lot of "Not responding" errors too.

what else should i check,? even turning off visual effects its still handling like a brick.... 

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4 Replies
ejn63
Diamond

RE: Latitude E5470 running very slow

The Dell diagnostics may reveal something - F12 at powerup.  Also, 4G of RAM is relatively low for a 64-bit system - you may be seeing a lot of virtual memory use, and if that's on a conventional spinning hard drive, is likely the system bottleneck.

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RE: Latitude E5470 running very slow

Nothing showed up in diagnostics. i found something refrencing the  speed step,

"Before splurging for a new laptop, I decided to take a peek through my BIOS settings and managed to stumble across the culprit: the Intel “Speed Step” feature. On my Dell, this was under the “Performance” settings."

ive disabled that, and given it back to the user to test out, will know soon enough if its resolved,.

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ejn63
Diamond

RE: Latitude E5470 running very slow

Disabling speedstep will cause the CPU to run at its lowest (battery) speed all the time.

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RE: Latitude E5470 running very slow

It does seem to have improved the overall performance of the machine though...

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